Frequently Asked Questions

We sell Brazilian human hair and the patterns are added to the textures. The cuticles are aligned 100% in the same direction and double wefted. Brazilian hair is more natural to most customers hair. It blends very well and its super soft. Each bundle is 3.5 to 3.7 oz.

What should I use to wash my hair? 

You should use sulfate free products to wash and condition your hair. 

How do I maintain my hair?

We advise that you wash or co wash hair, condition while using a paddle brush starting from the ends upwards, rinse and let air dry.

Can I color my hair?

Yes, we strongly suggest that you use a professional/licensed colorist for your hair. Also to achieve brighter colors we recommend using our blonde 613 bundles.

How long will my hair last?

The hair will last 1-1 1/2 years with proper care.

How many bundles do I need?

To achieve a natural look you will need at least 3 bundles. Bobs will need 2-3 bundles because they are thicker. For longer lengths you may need more bundles for fullness.

Will my hair shed?

There will always be SOME shedding. Your hair will not shed in excess unless you excessively style it or use the wrong products.

Shipping & Policies

Due to Covid-19 there has been a slight delay with orders. Shipping within the US may take approximately 5-7 business days. Shipping fees and taxes will be calculated and added at the end of checkout. Tracking numbers will be sent to the email address provided with purchase. Please allow 48 hours for processing order. Also do not schedule your hair appointment with your stylist until your hair has been delivered. 

Dollhouse Dynasty LLC is not responsible for any lost packages. If you check your tracking number and it is a delivered status and you have not received it, you will need to check with your local postal service.

NO refunds and NO returns. All sales are final.

Thank you for your business.